There are plenty of ways to improve communication within your HOA. Having an informative website and portal helps homeowners find key information and make payments. Signage is, of course, another great way to communicate with homeowners. And we know email is an effective platform for newsletters and other important documents. But what about texting?
Texting can be another helpful tool for HOA boards and their management teams. It allows you to reach out to homeowners at any time and it’s cost-effective. This is especially helpful when something urgent comes up and you need to let homeowners know right away. A text is the quickest way to reach the majority of the residents in your community.
Texting isn’t just for emergencies though. It can be a great way for homeowners to submit their questions or concerns. They’ll appreciate how easy it is to get issues addressed. It can also be a good way for the board and management team to keep tabs on monthly mortgage payments. Keeping a record of the texts you send, can illustrate that you’ve tried reaching the homeowner a specific number of times and when you sent those messages.
What makes texting such a great choice for HOAs? Well, we all know that snail mail is getting slower and more expensive. Plus, texting generally gets a better response than an email. People open texts more quickly and they respond to them.
Communication is something that many HOA boards struggle with. You need to make sure that your homeowners are well informed about immediate needs, rules, and more. So, it’s essential to find tools that help you do this smoothly and successfully. You may find that texting is a good addition to what you’re already doing or maybe you have another tool that is already working well for you.
At PMI, communication is always a top priority for us. In fact, we offer a great website and portal for all of the HOAs we partner with. We also make it easy for homeowners to reach a member of the property management team. And we make it easy for the board members to get a hold of us too. If you’re interested in what tools we use to enhance communications, please reach out to us. We’d love to discuss with you some of our solutions and how we might serve you. Visit our website here: https://www.culvercitypropertymanagementinc.com/.
